This would be quite simple if the 'My Documents' folder were named the same in all Windows operating systems with environment variables: %USERPROFILE% always points to the user's folder, and "%USERPROFILE%\My Documents" would do it. Unfortunately in Windows XP, it is named My Documents and in Windows Vista and 7, it is named Documents. If all the computers you mentioned name My Documents as the same name, this can be used.
There is a way out without checking for the Windows operating system though, but it requires administrative access. I got this from an answer on Stack Overflow that it can be found in the registry at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" under Personal. reg query will find the value and this can be extracted with a for loop:
for /f "skip=1 tokens=1,2* delims= " %%g in (`reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v Personal') do set "documents=%%i"
echo %documents%
del "%documents%\etc"
EDIT: Alternatively, you could also search for the presence of a Documents folder, though this might get thrown off by a Documents folder that may exist in someone's Windows XP user profile directory, for example.
if exist "%USERPROFILE%\Documents" (
del "%USERPROFILE%\Documents\etc"
) else (
del "%USERPROFILE%\My Documents\etc"
)
EDIT 2: To delete all files and subfolders in My Documents (if the name is called My Documents) but not the folder itself, use this:
del "%USERPROFILE%\My Documents\*"
for /d %%i in ("%USERPROFILE%\My Documents\*") do rd /s /q "%USERPROFILE%\My Documents\%%i"
(first one is to delete all files and second one for all subfolders)
EDIT 3: To do the finding out if Documents exist and delete all:
if exist "%USERPROFILE%\Documents" (
rd /s /q "%USERPROFILE%\Documents"
md "%USERPROFILE%\Documents"
) else (
rd /s /q "%USERPROFILE%\My Documents"
md "%USERPROFILE%\My Documents"
)
/s is to delete all files and subfolders, and /q is for quiet mode where they will not prompt you whether to delete anything. Then md to make the folder again.